FlowSuite is a family of tools from FlowDevs. FlowRMM helps you access and work on computers from anywhere. FlowPSA helps you keep track of support requests, time worked, and draft invoices.
For IT support companies, in-house IT teams, and people managing their own computers.
Built by FlowDevs.
Access and help with computers
Organize support and billing
Two tools, two jobs, one family.
The base product
Open a remote session in your browser, review requested actions, and see a record of the work.
FlowRMM Business starts at $100/month.
FlowRMM is $1 per computer (endpoint) per month, with a $100 monthly minimum. You can enroll fewer than 100 computers. FlowRMM works on its own, without FlowPSA.
Optional add-on for FlowRMM Business
Track each support request, who is working on it, the time spent, and the draft invoice.
Add FlowPSA for a combined price starting at $150/month.
Add $0.50 per billed computer (endpoint) per month, using the same billed count. FlowRMM plus FlowPSA has a $150 monthly minimum, even if you enroll fewer than 100 computers.
Example
A customer says, "I need help with my computer." FlowRMM gives your team a way to connect and do the work. If you have added FlowPSA, it keeps the request, work history, time, and draft invoice organized.
The products have different jobs. FlowRMM is the base product and FlowPSA is an optional add-on. Check each product page for current features and availability, and see current pricing for full details.
Pilot in development
We are building a small workflow for IT support teams: review a proposed fix, get approval, and check what changed. Initial work uses simulated cases.
Planned test workflow
Choose the problem, test computer, allowed action, and success check before work starts.
The pilot is designed to run only the agreed action after a person approves it.
A fresh check should show whether the expected change happened. A command finishing is only part of the story.
The goal is a clear record of what ran and what the check found. If the result is unclear, a technician takes over.
In the current products, FlowRMM supports remote access and recorded actions, and FlowPSA organizes support work. This end-to-end pilot is still under development. Customer results and release availability are not established yet. An end-to-end repair on a test computer has not been demonstrated yet.
Help shape the pilot
Run an IT support company (MSP)? We are looking for operators to help shape this workflow around real support work.
Start with one type of ticket your team handles repeatedly. Together, we can define a supervised test: what action is allowed, who approves it, what a fresh check must show, and when a technician takes over.
The first conversation is about fit and test scope. The pilot is still in development; live testing would be agreed separately.
FlowDevs is the company. FlowSuite is the product family. FlowRMM and FlowPSA are individual tools.
FlowDevs is the company behind every product in the family.
FlowSuite is the home for the products, so you can see them side by side and pick what you need.
FlowRMM is the base product that helps you reach and work on computers. FlowPSA is an optional add-on to FlowRMM Business that keeps support requests, time, and billing organized.
FlowSuite is a family of tools from FlowDevs for people who look after computers. FlowRMM helps you access and work on computers from anywhere. FlowPSA helps you keep track of support requests, time worked, and draft invoices.
No. FlowDevs is the company. FlowSuite is the family of products FlowDevs builds.
Start with FlowRMM if you need to reach computers and help with them. If you also need to organize support requests, work time, and draft billing, add FlowPSA to FlowRMM Business.
FlowPSA is currently offered as an add-on to FlowRMM Business.
FlowRMM Business is $1 per computer (endpoint) per month, with a $100 monthly minimum. You can enroll fewer than 100 computers, but the $100 monthly minimum still applies. Adding FlowPSA costs $0.50 per billed computer per month, using the same billed count. FlowRMM plus FlowPSA has a $150 monthly minimum, even if you enroll fewer than 100 computers. Personal plans for FlowRMM are different and are described on the FlowRMM site. See current pricing for full details.
Not every product in the family is available to everyone yet, and some ways of buying are still being set up. Please ask the FlowDevs team about availability for your situation.